ACTIONABLE FEEDBACK POLICY
Legal Paath Research | A Part of Legal Paath Coaching
Founded by Rajveer Singh, Jaya Mishra and Vansikha Garg
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INTRODUCTION
At Legal Paath Research, a proud part of Legal
Paath Coaching, we deeply value the feedback,
opinions and suggestions of our readers, students
and the broader legal community we serve. We
believe that feedback is not just valuable — it
is essential to our growth, improvement and our
ability to serve the Indian legal education
community in the best possible way.
Legal Paath Coaching was founded by Rajveer Singh,
Jaya Mishra and Vansikha Garg with a singular
vision of making quality legal education accessible
to every law student and judiciary aspirant across
India. Feedback from our community is central to
fulfilling this vision. This Actionable Feedback
Policy describes in detail how Legal Paath Research
and Legal Paath Coaching collect feedback from our
community, how we respond to that feedback, how
we engage with the public and how we prioritize
transparency in all our interactions with our
readers and students.
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HOW WE COLLECT FEEDBACK
Legal Paath Research and Legal Paath Coaching
collect feedback from our community through
multiple channels to ensure that every member
of our community has a convenient and accessible
way to share their thoughts, suggestions and
concerns with us:
1. Email Feedback
Email is our primary and most direct channel
for receiving feedback from our community.
Readers, students and members of the legal
community can send us their feedback,
suggestions, error reports, content requests
and any other communication directly to our
official email address at any time. We actively
encourage our community to reach out to us by
email for any matter related to our content,
our platforms or our services.
Email: legalpaathcoaching@gmail.com
We read every single email we receive and
we are committed to responding to every
email within the timelines set out in this
policy.
2. Social Media Feedback
Legal Paath Coaching and Legal Paath Research
maintain active social media presences across
multiple platforms. We actively monitor all
our social media channels for feedback,
comments, questions and suggestions from
our community. Our social media channels
serve as an important two way communication
channel between us and our community
allowing us to receive real time feedback
and engage directly with our readers and
students in a public and transparent manner.
We welcome feedback, comments and
suggestions on all our social media posts
and we actively respond to comments and
messages received through our social
media channels.
3. Direct Phone Feedback
Members of our community can also provide
feedback directly by calling our official
phone number. Phone feedback is particularly
encouraged for urgent matters or for members
of our community who prefer direct verbal
communication.
Phone: 8283938474
4. Comment Sections
Legal Paath Research encourages readers
to leave comments on our articles and
posts. Our comment sections serve as
an important forum for reader feedback,
questions, suggestions and discussions
on the legal topics we cover. We actively
monitor all comments and respond to
questions and feedback shared through
our comment sections.
5. Student Feedback on Test Series Platform
Students using our Legal Paath Coaching
Test Series platform at legalpaathcoaching.in
can provide feedback directly through the
platform’s built in feedback mechanisms.
We regularly review all feedback received
through our test series platform and use
it to improve the quality, accuracy and
comprehensiveness of our mock tests and
study material.
6. Newsletter and Email Surveys
From time to time Legal Paath Coaching
sends feedback surveys to our email
subscribers and registered students.
These surveys are designed to collect
structured feedback on specific aspects
of our platform and content and to
understand the evolving needs of our
community. Participation in these surveys
is always completely voluntary.
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TYPES OF FEEDBACK WE WELCOME
Legal Paath Research and Legal Paath Coaching
welcome all types of constructive feedback
from our community including:
Content Feedback — Feedback on the quality,
accuracy, clarity and comprehensiveness of
our legal articles, judgment summaries,
legal notes, bare acts and other content.
If you feel that any of our content is
inaccurate, outdated, unclear or incomplete
we strongly encourage you to let us know.
Error Reports — If you find any factual
error, incorrect citation, wrong section
number or any other inaccuracy in any of
our content please report it to us
immediately. We take all error reports
extremely seriously and we commit to
reviewing and correcting confirmed errors
as quickly as possible.
Content Suggestions — If you would like
us to cover a specific judgment, legal
topic, bare act, legal subject or any
other legal content that you feel would
be valuable for our community please
suggest it to us. We genuinely appreciate
content suggestions from our community
and we try to incorporate as many
suggestions as possible into our content
calendar.
Platform Feedback — Feedback on the
usability, design, functionality and
performance of our websites at
legalpaathcoaching.com and
legalpaathcoaching.in. If you experience
any technical issues or if you feel that
any aspect of our platforms could be
improved please let us know.
Test Series Feedback — Feedback on the
quality, accuracy, difficulty level and
comprehensiveness of our mock tests and
test series on legalpaathcoaching.in.
We particularly welcome feedback on
individual questions and answers where
students feel that the answer provided
is incorrect or that the question could
be improved.
General Suggestions — Any other
suggestions for how we can improve
Legal Paath Coaching and Legal Paath
Research to better serve the Indian
legal education community.
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HOW WE RESPOND TO FEEDBACK
At Legal Paath Research and Legal Paath
Coaching we are committed to responding
to all feedback we receive in a timely,
respectful and constructive manner. Our
response process is as follows:
Step 1 — Acknowledgment
We acknowledge all feedback received
through email within 24 hours of receipt.
We want every member of our community
who takes the time to share feedback
with us to know that their feedback has
been received and that it is being taken
seriously.
Step 2 — Review
All feedback received is carefully
reviewed by our editorial team and
founders. Error reports and factual
corrections are given the highest
priority and are reviewed within
48 hours of acknowledgment. Content
suggestions are reviewed and evaluated
for inclusion in our content calendar
within 7 working days. Platform and
technical feedback is reviewed and
forwarded to our technical team within
48 hours of receipt.
Step 3 — Action
After reviewing feedback we take
appropriate action based on the nature
and validity of the feedback received:
For confirmed error reports — We correct
the error in our content within 24 hours
of confirmation and add a correction
notice to the relevant article. We inform
the person who reported the error of
the correction we have made.
For content suggestions — We evaluate
the suggestion and add it to our content
calendar if it meets our editorial
criteria. We inform the person who made
the suggestion whether and when we
plan to cover the suggested topic.
For platform feedback — We forward
technical feedback to our technical
team for review and action. We keep
the person who submitted the feedback
informed of the steps we are taking
to address their concern.
For general suggestions — We carefully
consider all general suggestions and
incorporate them into our planning
processes where appropriate. We share
our response and the outcome of our
consideration with the person who
made the suggestion.
Step 4 — Follow Up
For significant feedback that results
in changes to our content or platforms
we follow up with the person who
submitted the feedback to inform them
of the changes we have made. We
believe that closing the feedback
loop is important and that the people
who take the time to share feedback
with us deserve to know the outcome
of their feedback.
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OUR RESPONSE TIMELINES
We are committed to the following
response timelines for all feedback
received:
Acknowledgment of all email feedback:
Within 24 hours of receipt.
Response to error reports:
Within 48 hours of acknowledgment.
Correction of confirmed errors:
Within 24 hours of confirmation.
Response to content suggestions:
Within 7 working days of receipt.
Response to platform and technical
feedback: Within 48 hours of receipt.
Response to general suggestions:
Within 7 working days of receipt.
Response to social media comments
and messages: Within 24 to 48 hours.
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HOW WE ENGAGE WITH THE PUBLIC
Legal Paath Research and Legal Paath
Coaching are deeply committed to active,
open and constructive engagement with
the public and with the Indian legal
community. Our public engagement
activities include:
Social Media Engagement — We maintain
active social media presences and
regularly engage with our community
through social media posts, comments
and messages. We share daily legal
updates, judgment summaries, current
affairs and exam notifications through
our social media channels and we
actively respond to comments and
questions from our community.
Email Newsletter — We publish a regular
email newsletter for our subscribers
containing the latest legal updates,
important judgments, current affairs
and exam notifications. Our newsletter
serves as an important channel for
keeping our community informed and
engaged with the latest developments
in Indian law.
Community Building — Legal Paath
Coaching is committed to building
a strong and supportive community
of law students, judiciary aspirants
and legal professionals across India.
We actively work to foster a sense
of community among our readers and
students through our social media
platforms and other community
building initiatives.
Public Accountability — We believe
that public accountability is
essential for any organization that
serves the public interest. Legal
Paath Research and Legal Paath
Coaching are publicly accountable
to our readers and students for
the quality, accuracy and integrity
of everything we publish and provide.
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HOW WE PRIORITIZE TRANSPARENCY
Transparency is one of the most
fundamental values of Legal Paath
Research and Legal Paath Coaching.
Our commitment to transparency is
reflected in everything we do:
Transparent Ownership — We are fully
transparent about the ownership of
Legal Paath Coaching and Legal Paath
Research. Our platform was founded
by and is owned by Rajveer Singh,
Jaya Mishra and Vansikha Garg. We
publicly disclose this information
on our Ownership and Funding page.
Transparent Funding — We are fully
transparent about how Legal Paath
Coaching and Legal Paath Research
are funded. Our platforms are entirely
self funded by our founders and
sustained through test series
subscriptions, advertising revenue
and sponsored content. We publicly
disclose all our revenue sources
on our Ownership and Funding page.
Transparent Corrections — When we
make errors in our content we correct
them publicly and transparently. We
add correction notices to corrected
articles clearly stating what was
wrong and what the correct information
is. We never quietly correct errors
without acknowledging them.
Transparent Editorial Standards —
We publicly disclose our editorial
standards, our content review process
and our publishing principles on our
Publishing Principles page. We want
our readers to understand exactly
how we create and review our content.
Transparent Advertising — We clearly
mark all advertisements and sponsored
content on our platforms so that our
readers can always clearly distinguish
between editorial content and
commercial content. We never disguise
advertisements or sponsored content
as editorial content.
Transparent Source Attribution —
We always clearly attribute the
sources of all legal information
we publish including case citations,
section references and links to
official sources where available.
We never publish legal information
without disclosing its source.
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FEEDBACK WE CANNOT ACTION
While we welcome all constructive
feedback there are certain types of
feedback that we are unable to act upon:
Requests to publish inaccurate or
unverified legal information. Requests
to change factually correct legal
information without proper supporting
citations from official sources.
Requests for favorable coverage in
exchange for payment or any other
form of compensation. Feedback that
contains abusive, threatening or
inappropriate language. Requests that
would compromise our editorial
independence or integrity.
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CONTACT US
We warmly welcome all feedback from
our community. Please do not hesitate
to reach out to us through any of
the following channels:
Email: legalpaathcoaching@gmail.com
Phone: 8283938474
Website: legalpaathcoaching.com
Test Series: legalpaathcoaching.in
Founded by:
Rajveer Singh
Jaya Mishra
Vansikha Garg
Legal Paath Research | A Part of Legal
Paath Coaching | Your Feedback Drives
Our Growth | Committed to Transparency
and Accountability in Legal Education
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